French Customer Advisor - Lisbon - LIS14

Ready to take your customer service career to the next level? Join a leading international company in Lisbon and become part of a dynamic team supporting globally recognized brands. If you enjoy helping people, solving problems, and working in a fast-paced environment, this opportunity is for you. What You'll Do As a Customer Advisor, you will be the first point of contact for customers, delivering exceptional support and creating positive experiences every day. ✔ Assist customers via inbound calls and inquiries ✔ Provide professional, friendly, and solution-oriented support ✔ Resolve customer issues efficiently while demonstrating empathy and care ✔ Accurately document customer interactions and feedback in internal systems ✔ Investigate and troubleshoot issues using available tools, training, and resources ✔ Guide customers toward the best solutions and recommendations based on their needs ✔ Contribute to a high-quality customer experience that reflects the values of world-renowned brands Requirements - Citizen UE or Work Permit Portugal; - Fluency in French (C1/C2 Level or Native); - Good knowledge of English (B2 level); - Be living in Lisbon area - Typing Speed: 25 words per minute. - Availability to work in rotating shifts - Good computer skills; - Any kind of previous experience or contact with clients - Excellent communication skills; - Good listening and empathy skills; - Good time management skills; - Team spirit and flexibility. Benefits - Competitive salary; - Meal vouchers; - Fixed-term, renewable employment contract; - Private health insurance - Sports activities and much more!!