Medical Virtual Assistant - Insurance Verification Specialist

About the Role We are looking for an experienced Medical Virtual Assistant to join our team, with a strong background in insurance verification and healthcare administrative support. The ideal candidate is detail-oriented, organized, and confident communicating with insurance providers to verify patient eligibility, benefits, coverage, and other insurance-related information. Key Responsibilities - Perform insurance eligibility and benefits verification for patients. - Contact insurance companies to confirm coverage, benefits, deductibles, copays, coinsurance, and authorization requirements. - Accurately document insurance verification results and patient information. - Identify and communicate insurance discrepancies or coverage issues. - Coordinate with healthcare providers and internal teams regarding insurance requirements. - Maintain accurate and confidential patient records. - Perform other medical administrative and virtual assistant duties as needed. Requirements Qualifications - Proven experience as a Medical Virtual Assistant, Medical Administrative Assistant, or similar healthcare support role. - Hands-on experience in insurance verification is required. - Strong understanding of health insurance eligibility, benefits, and verification processes. - Excellent communication and documentation skills. - Strong attention to detail and ability to work independently. - Comfortable working with healthcare systems, insurance portals, and electronic medical records. - Reliable internet connection and a suitable remote-work environment. Preferred Experience Experience working with Kaiser and Anthem Insurance is a strong advantage and will be highly considered. Benefits How to Apply Interested candidates should send the following to kenneth.joseph@globalpacificsupport.com: - Updated resume - Introduction video detailing: - Your experience in medical insurance verification - The insurance companies and systems you have worked with - Your experience with Kaiser Permanente - Your experience with Anthem Insurance - Your relevant experience as a Medical Virtual Assistant Subject Line: Medical Virtual Assistant – Insurance Verification