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Partnership Officer

ProgressSoft · Dubai, AE

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The Partnership Officer will play a key role in expanding our business by cultivating and managing relationships with a diverse range of partners. This role requires a highly organized and motivated individual with excellent relationship management skills and the ability to manage multiple projects simultaneously. Responsibilities - Create a systematic, process-driven approach for partner outreach and relationship management. - Develop an on-boarding plan and certification program to the partners to be completed following the enablement and orientation sessions. - Collaborate with internal teams to develop and implement joint marketing, sales, and support initiatives. - Collaborate with senior management, Business Development teams, and Strategy Manager to align our internal goals with new and existing partner relationships in MENA. - Represent ProgressSoft at industry events, conferences, and networking opportunities to promote brand awareness and build strategic relationships. - Negotiate partnership agreements and contracts, ensuring terms are mutually beneficial and aligned with ProgressSoft´s objectives. - Develop a “Partner Kit” and collaborate with the marketing team to ensure partners receive the appropriate materials including branding guidelines, product summaries and presentations as applicable. - Work in liaison with the Business Development member handling the assigned territory to align on partnership agreement scopes, quotas, products covered, exclusivity, etc... - Maintain an ongoing relationship with current partners and offer new ways to grow the partnership. - Build and maintain strong relationships with key decision-makers at partner organizations. - Collaborate cross-functionally with internal teams, including Business Development, Marketing, strategy, Product Development, and Operations, to support partnership initiatives and drive results. - Identify and source partnership opportunities through inbound lead follow-up and outbound cold calls, emails, and client visits in MENA - Proactively seek out new partnership opportunities that align with the company’s strategic goals, Business Development team’s needs, and potentially complimentary products. - Analyze potential partnerships to assess strategic fit, value proposition, and potential ROI. - Stay up to date on industry trends, competitor activities, and identify emerging technologies and partners. - Forecast, measure, and report the results of various projects with partners, including co-created and/or co-branded content promotions, lead sharing, and/or event partnerships. - Analyze partnership performance, challenges, and opportunities to provide regular reports and insights to internal stakeholders. Requirements - Possesses 3-5 years of experience in partnership management. - Experienced in the IT and banking industry best practices, with a strong understanding of emerging technologies and their impact on financial services. - Excellent knowledge of local MENA payments infrastructure & industry. - Proven track record of successfully developing and managing partnerships. - Ability to track and analyze partnership performance. - Ability to evolve in a complex environment. - Ability to operate with complete independence and autonomy. - Excellent communication, presentation, and interpersonal skills. - Excellent negotiation and strategic thinking skills. - Proficiency in written and verbal communication in English is a must.