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Finnish Speaking Entertainment Services Advisor

Patrique Mercier Recruitment By Nellie · Remote, FI

Sobre el empleo

Patrique Mercier Recruitment FR is excited to announce a vibrant opportunity for a Finnish Speaking Entertainment Services Advisor. This position is tailored for individuals who are passionate about the entertainment industry and possess a strong commitment to exceptional customer service. As an Entertainment Services Advisor, you will be instrumental in assisting Finnish-speaking clients in discovering various entertainment options, ensuring their experiences are enjoyable and fulfilling. Key Responsibilities - Assist Finnish-speaking customers with inquiries regarding entertainment services, including events, activities, and bookings. - Provide outstanding customer support through various communication channels, effectively addressing questions and concerns. - Utilize your knowledge of the entertainment sector to offer tailored recommendations based on clients' interests and preferences. - Manage and process reservations with precision, ensuring all details are communicated clearly to clients. - Stay informed about industry trends and new entertainment offerings to enhance customer experiences. - Collaborate with team members to resolve customer inquiries and improve service quality. - Collect and analyze customer feedback to support ongoing service improvement efforts. Requirements - Fluency in Finnish and English is required; knowledge of additional languages is advantageous. - Prior experience in customer service, preferably in the entertainment or hospitality sector. - Excellent communication skills with a strong focus on providing exceptional customer experiences. - Strong problem-solving abilities with a proactive approach to client needs. - Detail-oriented with excellent organizational skills. - Able to work independently and collaboratively within a team environment. - A genuine passion for the entertainment industry and a commitment to enhancing customer satisfaction. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Training - Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) - Health Insurance - Private Health Insurance - 2 Extra Salaries Per Year - And Much More...