Finnish Speaking Social Media Support Advisor

Patrique Mercier Recruitment FR is delighted to present a rewarding opportunity for a Finnish Speaking Social Media Support Advisor. This position is ideal for individuals who are passionate about social media and dedicated to providing exceptional customer service. As a Finnish Speaking Social Media Support Advisor, you will be instrumental in engaging with our clients' Finnish-speaking audience and enhancing their overall experience. Responsibilities - Offer outstanding support to Finnish-speaking customers through various social media platforms, efficiently handling inquiries and resolving issues. - Monitor social media channels for customer interactions, ensuring prompt responses to comments, messages, and queries. - Engage proactively with users to build relationships and strengthen brand loyalty. - Work closely with the marketing team to ensure brand messaging is consistent across all communications. - Analyze customer feedback and interactions to identify trends, and provide insights to improve service offerings. - Assist in creating engaging and culturally relevant social media content tailored to the Finnish audience. - Stay informed about social media best practices and industry trends to enhance support strategies. Requirements - Fluent in Finnish and English, with strong written and verbal communication skills. - Experience in social media support, community management, or customer service is preferred. - In-depth knowledge of various social media platforms and their user engagement dynamics. - Strong problem-solving skills and a customer-centric approach. - Ability to multitask and manage priorities effectively in a fast-paced setting. - Familiarity with social media analytics tools is a plus. - A proactive team player with a positive attitude and a passion for delivering excellent customer service. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Training - Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) - Health Insurance - Private Health Insurance - 2 Extra Salaries Per Year - And Much More...