Finnish Speaking Technical Support Advisor

Patrique Mercier Recruitment FR is a trusted recruitment agency committed to connecting talented professionals with outstanding employment opportunities. We are excited to announce an opening for a Finnish Speaking Technical Support Advisor to join our dedicated customer service team. This role is perfect for individuals with a strong technical background and a desire to assist Finnish-speaking clients with their technical issues. Responsibilities - Provide high-quality technical support to Finnish-speaking customers through phone, email, and chat platforms. - Identify and troubleshoot technical issues effectively to ensure customer satisfaction. - Guide customers in utilizing products and services to their full potential. - Maintain accurate records of customer interactions and resolutions in our CRM system. - Work collaboratively with product and engineering teams to tackle complex issues as needed. - Follow up with customers to guarantee total satisfaction with the solutions provided. - Stay updated on product developments and industry changes to improve support services. Requirements - Fluency in Finnish and English, both written and spoken. - Prior experience in technical support or customer service is highly desirable. - Strong technical skills and troubleshooting expertise. - Exceptional attention to detail and problem-solving abilities. - Strong verbal and written communication skills, emphasizing customer care. - Experience with CRM systems and remote support tools is advantageous. - Ability to work independently and collaboratively in a team environment. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Training - Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) - Health Insurance - Private Health Insurance - 2 Extra Salaries Per Year - And Much More...