French Speaking Digital Store Consultant

Patrique Mercier Recruitment FR is a prominent recruitment agency in Greece, dedicated to connecting skilled professionals with leading companies across various sectors. We are currently seeking a French Speaking Digital Store Consultant to join our enthusiastic team. In this pivotal role, you will engage with French-speaking customers, providing exceptional support and expert guidance on their digital shopping experiences. Your role will be crucial in enhancing customer satisfaction and facilitating successful online interactions. Responsibilities - Assist French-speaking customers by addressing their inquiries and providing expert advice on the digital store offerings. - Acquire comprehensive knowledge of products and services to effectively meet customer needs. - Conduct training sessions for customers on how to navigate and leverage digital store platforms. - Collaborate with marketing and sales teams to develop strategies that enhance customer engagement. - Gather and analyze customer feedback to identify opportunities for improving the digital shopping experience. - Stay informed about the latest trends in e-commerce and digital retail to provide informed recommendations. - Efficiently resolve customer issues or complaints related to their digital store experience. Requirements - Proficiency in French and English, both written and spoken. - Experience in customer service, sales, or consulting, preferably within the e-commerce or digital retail field. - Strong understanding of digital platforms and tools used in online retail. - Excellent communication and interpersonal skills, focusing on a customer-centric approach. - Self-motivated with the ability to work effectively in a fast-paced, dynamic environment. - Familiarity with CRM systems and proficiency in Microsoft Office suite. - Demonstrated problem-solving skills with a proactive approach to addressing customer needs. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Training - Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) - Health Insurance - Private Health Insurance - 2 Extra Salaries Per Year - And Much More...