Norwegian Speaking Airline Customer Service Agent -Remote in Greece

Patrique Mercier Recruitment FR is excited to present an excellent opportunity for a Norwegian Speaking Airline Customer Service Agent. This role is designed for individuals who are passionate about travel and dedicated to providing exceptional customer service to Norwegian-speaking passengers navigating their airline needs. Responsibilities - Provide top-tier customer support to Norwegian-speaking clients through various channels, including phone, email, and chat. - Assist passengers with inquiries related to flights, bookings, cancellations, and modifications. - Effectively resolve any issues or complaints raised by customers with professionalism and care. - Stay knowledgeable about airline services, policies, and updates to deliver accurate information. - Document all customer interactions in the CRM system for future reference. - Work collaboratively with other teams to ensure seamless customer experiences. - Participate in continuous training to stay updated on service standards and improvements. Requirements - Fluency in Norwegian and English, with exceptional verbal and written communication skills. - Experience in customer service, preferably within the airline or tourism industry. - Strong interpersonal skills with a focus on customer satisfaction and problem resolution. - Able to thrive in a fast-paced environment while managing multiple tasks effectively. - Proficient in customer service software and Microsoft Office applications. - Detail-oriented mindset with excellent organizational abilities. - A passion for travel and helping customers achieve an enjoyable experience. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Training - Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) - Health Insurance - Private Health Insurance - 2 Extra Salaries Per Year - And Much More...