Norwegian Speaking Customer Happiness Specialist -Remote in Greece

Patrique Mercier Recruitment FR, a leading recruitment agency specializing in connecting talented individuals with outstanding opportunities in Greece, is excited to announce an opening for a Norwegian Speaking Customer Happiness Specialist. This role is vital in ensuring that our Norwegian-speaking customers receive unparalleled support and service, helping to foster a culture of customer satisfaction and loyalty. Responsibilities - Act as the primary contact for Norwegian-speaking customers, providing assistance through various channels such as phone, email, and live chat. - Enhance customer satisfaction by addressing inquiries efficiently and resolving any potential issues that arise. - Document customer interactions and feedback in our CRM system for accurate tracking and analysis. - Monitor and identify trends in customer feedback to suggest improvements to the customer experience. - Collaborate with other departments to implement effective solutions that prioritize customer happiness. - Stay abreast of product offerings and updates to provide knowledgeable support to customers. - Contribute to a positive team dynamic by sharing insights and participating in team initiatives focused on enhancing customer service. Requirements - Fluency in Norwegian and English, with excellent communication skills both written and verbal. - Experience in customer service or a related field is highly desirable. - Strong interpersonal skills, with the ability to connect and build relationships with customers. - Problem-solving mindset and a commitment to ensuring a positive customer experience. - Familiarity with CRM systems and customer support tools is an advantage. - Strong organizational skills and attention to detail in handling customer requests. - A passion for providing excellent customer service and enhancing customer happiness. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Training - Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) - Health Insurance - Private Health Insurance - 2 Extra Salaries Per Year - And Much More...