Norwegian Speaking Customer Support for Social Media -Remote in Greece

Patrique Mercier Recruitment FR is committed to connecting talented individuals with exciting career opportunities. We are currently looking for a Norwegian Speaking Customer Support Representative for Social Media. This position is ideal for those who are passionate about social media and enjoy helping customers navigate their online experiences. Responsibilities - Provide top-notch customer support to Norwegian-speaking clients via social media platforms. - Respond to inquiries, comments, and concerns in a timely and professional manner. - Assist customers with understanding products, services, and promotions offered through social media channels. - Effectively manage customer complaints and engage in proactive problem-solving to enhance user experience. - Document customer interactions accurately and track feedback for service improvement. - Collaborate with the marketing and communications team to relay customer insights and support campaigns. - Stay updated on social media trends and best practices to provide relevant support and recommendations. Requirements - Fluency in Norwegian and English, both written and spoken. - Experience in customer service, particularly in social media or digital communications. - Strong communication skills with an emphasis on a friendly and approachable demeanor. - Familiarity with social media platforms and trends, including best practices for customer engagement. - Detail-oriented with the ability to manage multiple inquiries efficiently. - Strong problem-solving skills and a proactive attitude towards customer service. - Willingness to work flexible hours, including evenings and weekends as necessary. Benefits - Private Health Insurance - Training & Development - Performance Bonus - 2 Extra Salaries Per Year Fully Paid Training - Fully Paid Relocation Package ( flight, transfer and hotel ) - Free Greek Lessons, discounts and other perks