Norwegian Speaking Digital Store Consultant -Remote in Greece

Patrique Mercier Recruitment FR is a premier recruitment agency based in Greece, dedicated to connecting skilled professionals with leading companies across various sectors. We are excited to announce an opening for a Norwegian Speaking Digital Store Consultant to join our enthusiastic team. In this role, you will engage with Norwegian-speaking customers, providing exceptional support and expert advice throughout their digital shopping experience. Your role is crucial in ensuring customer satisfaction and driving successful online interactions. Responsibilities - Assist Norwegian-speaking customers by addressing their inquiries and delivering expert guidance on the digital store's offerings. - Acquire comprehensive knowledge of the products and services to meet customer requirements effectively. - Conduct informative training for customers on navigating and utilizing digital store platforms. - Collaborate with marketing and sales teams to design strategies that enhance customer engagement. - Gather and analyze customer feedback to explore opportunities for improving the digital shopping experience. - Stay updated on the latest trends in e-commerce and digital retail to provide insightful recommendations. - Quickly resolve customer issues or complaints related to their digital store experience. Requirements - Proficiency in Norwegian and English, both written and spoken. - Experience in customer service, sales, or consulting, preferably within the e-commerce or digital retail field. - Strong understanding of digital platforms and tools used in online retail. - Excellent communication and interpersonal skills, focusing on a customer-centric approach. - Self-motivated with the ability to work effectively in a fast-paced, dynamic environment. - Familiarity with CRM systems and the Microsoft Office suite. - Demonstrated problem-solving skills with a proactive approach to addressing customer needs. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Training - Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) - Health Insurance - Private Health Insurance - 2 Extra Salaries Per Year - And Much More...