Norwegian Speaking Support Specialist -Remote in Greece

Patrique Mercier Recruitment FR is proud to present an opportunity for a Norwegian Speaking Remote Support Specialist. This role is tailored for individuals who are exceptional at providing technical support and customer service to Norwegian-speaking clients. As a remote support specialist, you will play a critical role in ensuring a positive customer experience by resolving their inquiries and technical issues effectively. Responsibilities - Deliver top-notch support to Norwegian-speaking customers through remote channels such as phone, email, and chat. - Identify, diagnose, and troubleshoot a wide range of technical problems related to software and hardware. - Walk customers through troubleshooting steps and provide clear and concise solutions. - Document all support interactions accurately in the support system and maintain thorough case records. - Work closely with technical teams to escalate and address complex issues promptly. - Follow up with clients to ensure their satisfaction and to confirm that their issues have been successfully resolved. - Stay informed about product updates and industry developments to provide informed, quality support. Requirements - Fluency in Norwegian and English, with strong communication skills both verbally and in writing. - Previous experience in customer support or technical support is preferred. - Strong analytical and problem-solving skills with the ability to troubleshoot effectively. - Excellent interpersonal skills and a strong commitment to customer service excellence. - Experience with remote support tools and knowledge of CRM applications is advantageous. - Ability to work independently in a remote setting while managing multiple tasks efficiently. - Interest in technology and a passion for continuous professional development in the tech industry. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Training - Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) - Health Insurance - Private Health Insurance - 2 Extra Salaries Per Year - And Much More...