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IT Onsite Support Engineer - Dutch speaker based in the NL

Cross Border Talents · On site, Rotterdam, NL

О вакансии

Your Role as a Onsite IT Support Engineer: - As an Onsite IT Support Engineer, you will provide on-site technical support to our customers, troubleshooting and resolving hardware and software issues, and configuring and maintaining their IT infrastructure. - Diagnose, troubleshoot, and resolve hardware, software, and operating system problems. - You will work independently or in a team - Install, upgrade, support, and troubleshoot end-user workspace hardware such as desktops, laptops, printers, mobile devices, and video and conferencing equipment - You analyze errors, maintain hardware, install/remove workstations, install and configure new software (IMACD) and manage user accounts via Active Directory - Implementation of software and operating systems using SCCM or other implementation technologies - You record your approach and solution to problems in a ticket system - Asset management Requirements - Experience with onsite support and ticketing system (2 years) - Familiar with Windows OS, Mac OS and various software applications - Managed Print Service (MPS) / Configure mobile phones (Apple and Android) (MS Intune) / MS Office 365 - Fluent in Dutch (C1) and English - Customer-oriented approach - Permission to work in the Netherlands Benefits - Competitive salary; - Company Car - Career Growth plan - Phone allowance