IT Production Support

We are looking for IT Production Support with 4+ years of experience. Academic requirements: Bachelor's or master degree in information technology engineering, or eventually project management field. Soft Skills : · Quick learner, capable of rapidly acquiring new technical knowledge. · Ability to work independently and manage multiple tasks. Requirements Proven experience in shell scripting in a Linux/Unix environment. · Strong proficiency of SQL (Oracle-oriented) · Understanding middleware technologies such as FTP and MQ messaging systems. · Familiarity and knowledge of Citrix is a plus. · Experience with job schedulers, particularly Mainframe Scheduler TWS (Tivoli Workload Scheduler for Z/OS), is a plus · Experience with monitoring tools and incident management systems · Understanding of ITIL framework or similar service management best practices.