Project Manager - IT

HIRING GLOBAL PROJECT MANAGER Reporting line: Group Operation Director - Oversee and manage the implementation of concurrent projects globally with Operation Team view on the status and risk, so as to offer on-time advice or intervention to resolve issues early. - Work closely with Group Operation Director & provide accurate data to make the right decision. - Resource utilization. There are teams of project managers and project engineers in various countries. To maximize the utilization of the resource balancing cost, speed, and quality. - Project Profitability - on time, on budget project delivery. Continual improvement in efficiency to drive down man-days and cost. - Project Governance – implement policy, process, methodology and tools to achieve consistent professional implementation practice globally and raise implementation quality. - Process – streamline process and implement methods and tools to support the process. - Competence Development - Responsible for the continual knowledge and competence development of project managers and project engineers. - Support - Enforce proper handover process to first line support team. - Customer Advocate - Meet with key customers from time to time to raise customers’ trust and confidence in our company, our products, and our ability to deliver. - Good leadership capability with strong planning and follow up skills, mentorship, Work Allocation, monitoring and status updates to Project Team. - Assist in the identification, assessment and resolution of complex functional issues/problems. Interact with client frequently around specific work efforts/deliverables. - Perform other responsibilities as assigned by management. Requirements - 5 years or more of project management experience. - 5 years or more people management experience. - Experience in IT / SI / Software background. - Experience with the hotel/hospitality industry would be an added advantage - Good command of English. Competence in other languages would be an advantage - A diploma or degree is desired in Hospitality Management, IT, or Sciences. - Leadership – People management, global view, critical thinking - Managerial – problem-solving, deadline conscious, process driven, implement process for continual improvement - Personality – customer-focused, curious, persevering, empathetic, and passionate for excellence.