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Property Executive - Tele-Calling

Tatu City · Tatu City, KE

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RenCenter is looking for an energetic, target-driven Property Executive to join our outbound tele-calling team at Tatu City. You'll be the first voice prospective customers hear — sparking interest in Tatu City and turning that interest into booked site visits. It's a fast-paced, high-volume calling role where clear communication, persistence, and accurate follow-through make the difference. Responsibilities: - Make outbound calls to prospective customers, introducing them to Tatu City and its offering. - Follow up via WhatsApp when a call goes unanswered, then re-engage by phone once the customer responds. - Qualify leads and secure their commitment to a site visit. - Log every call outcome and lead update accurately and promptly in our CRM (Salesforce). - Hand overqualified, engaged leads to our Real Estate Advisors with full context for closing. - Work toward agreed daily call-volume and conversion targets. - Follow up and track progress on leads assigned to the sales team. Requirements - Prior experience in outbound tele sales, tele-calling, or lead generation — BPO, contact center, or direct sales background is mandatory. - A track record of hitting call volume, conversion, or sales targets. - Strong spoken English with clear, professional phone manner. - Comfort with CRM tools (e.g., Salesforce) and dialer/telephony platforms. - Prior experience with high ticket products would be preferred. - Diploma or bachelor’s degree, or equivalent practical experience, preferred. Skills That Will Help You Succeed: - Clear, confident verbal communication and active listening. - Resilience and consistency in a high-volume outbound calling environment. - Willingness to learn Tatu City's property offering and value proposition. - Discipline and integrity in self-reported activity and lead logging. - Well organized and attention to detail. - Basic digital literacy — CRM data entry, WhatsApp Business, telephony platform navigation. What You Can Expect: - A defined, focused role within a growing sales team. - Clear performance benchmarks and a structured path to Senior Property Executive, Team Lead, or Real Estate Advisor roles for strong performers.