Customer Service Representative (Temporary - 3 Months)

Location: Jordan Employment Type: Full-Time (3-Month Contract) Project Start Date: February 1st, 2026 Job Overview A highly reputable organization in Jordan is seeking a Customer Service Representative to join its team on a full-time, 3-month contractual basis starting February 1st, 2026. The ideal candidate will be customer-focused, professional, and able to handle inquiries efficiently while maintaining high service standards. Key Responsibilities - Handle inbound and outbound customer inquiries via phone, email. - Provide accurate information about products, services, and company policies - Resolve customer complaints and issues in a timely and professional manner - Maintain clear and detailed records of customer interactions - Escalate complex issues to the relevant departments when necessary - Ensure high levels of customer satisfaction and service quality - Follow company guidelines and service standards at all times Requirements - Bachelor’s degree - Previous experience in customer service or a related field is an advantage - Excellent English language skills are mandatory - Willingness to work in shifts - Strong communication and interpersonal skills - Professional attitude with strong problem-solving abilities - Ability to work full-time for the full 3-month duration What’s Offered - Full-time employment for 3 months - Social Security coverage - Opportunity to work with a highly reputable organization - Professional and supportive work environment - Competitive compensation