Demand & Supply Planning Manager

Requirements Key Responsibilities Demand Planning - Own the rolling demand forecast across all brands, SKUs, markets, and key customers - Run a structured monthly forecast cycle with sales and commercial teams in each market, validating and challenging promotional uplifts, new listings, distributor orders, and baseline assumptions rather than simply aggregating them - Reconcile sell-in, sell-out, and distributor stock-on-hand data to separate true consumer demand from pipeline fill - Measure forecast accuracy and bias at SKU and market level, and close the loop with commercial teams on misses Supply Planning - Convert the consensus demand plan into supplier-level purchase plans, accounting for production lead times, minimum order quantities, transit times, customs clearance, and shelf-life constraints - Sequence purchase orders and shipments so stock lands in the right market, at the right time, with the right remaining shelf life - Set stock cover targets by SKU and market, balancing service levels against working capital - Monitor inventory ageing and escalate at-risk stock early, before it becomes a near-expiry liquidation S&OP and Team Leadership - Lead the monthly S&OP process, aligning commercial, finance, and supply chain around a single set of numbers - Manage, coach, and develop the Demand Planner - Build documented, repeatable planning processes and tools so the function runs on process rather than individual heroics - Report a monthly planning scorecard to the CEO covering forecast accuracy and bias, service level, stock cover, ageing and near-expiry stock, and liquidation losses Qualifications & Experience • 7+ years in demand and supply planning within FMCG, ideally including import/distribution businesses rather than purely local manufacturing • Proven experience planning across multiple markets and/or through third-party distributors • A track record of constructively challenging sales and commercial teams on their forecasts, this role requires commercial backbone, not just analytical skill • Hands-on experience converting demand plans into purchase plans with international suppliers across varying production and transit lead times • Experience with shelf-life-sensitive categories strongly preferred • Prior experience managing or mentoring junior planners • Strong ERP proficiency (SAP Business One an advantage) and advanced Excel and analytical skills • Bachelor’s degree in Supply Chain, Engineering, Business, or a related field • Strong written and spoken English; Arabic is an advantage given the regional footprint