IVR Developer

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. As the IVR Developer you will work closely with Contact Center telephony (the communication and collaboration system used to manage inbound queries/outbound calls) to design, code, test, implement and support application software. • IVR development and configurations using Orchestration Designer • Avaya Experience Portal configurations • Java and SQL programming • IVR Unit testing • Unix Scripting • Tomcat Administration All your information will be kept confidential according to EEO guidelines.