Danish Speaking Customer Service for Consumer Electronics Brand -Remote Greece

Patrique Mercier Recruitment FR is thrilled to offer an exciting opportunity for a Danish Speaking Customer Service Representative for a renowned Consumer Electronics Brand. This remote position based in Greece is ideal for individuals who are passionate about technology and dedicated to providing exceptional customer support to Danish-speaking clients. Responsibilities - Provide outstanding customer service to Danish-speaking clients across various channels, including phone, email, and live chat. - Assist customers with inquiries about products, troubleshooting issues, and processing orders. - Guide customers through the buying process, ensuring a seamless and informative experience. - Handle customer complaints and feedback with professionalism, working towards resolutions that enhance customer satisfaction. - Maintain up-to-date knowledge of product features, specifications, and services to provide accurate information to customers. - Document all customer interactions thoroughly to contribute to ongoing service improvements. - Collaborate with internal teams to resolve any complex issues that may arise. Requirements - Fluency in Danish and English, both written and spoken. - Experience in customer service, particularly in the consumer electronics or technology sector, is preferred. - Excellent communication skills with a focus on customer satisfaction. - Strong problem-solving capabilities and the ability to work independently in a remote setting. - Familiarity with customer service software and online communication tools. - Detail-oriented with strong organizational skills. - A genuine interest in consumer electronics and technology trends. Benefits - Private Health Insurance - Training & Development - Performance Bonus - 2 Extra Salaries Per Year Fully Paid Training - Fully Paid Relocation Package ( flight, transfer and hotel ) - Free Greek Lessons, discounts and other perks