French Speaking Partner Support Consultant

Patrique Mercier Recruitment FR is a prominent recruitment agency committed to connecting skilled professionals with exceptional job opportunities in Greece. We are currently looking for a French Speaking Partner Support Consultant to join our passionate team. This position is well-suited for individuals who are customer-focused and fluent in French, dedicated to providing top-notch support to our partners. Responsibilities - Deliver outstanding support to French-speaking partners across various communication channels, including phone, email, and chat. - Address inquiries and efficiently resolve service-related issues for partners. - Educate partners on product features and offerings, helping them optimize their use of our services. - Accurately document partner interactions, inquiries, and resolutions in our CRM system. - Collaborate with internal teams to escalate complex issues and develop suitable solutions. - Engage in regular follow-ups with partners to ensure satisfaction and effective resolution of their concerns. - Keep informed about product updates, industry trends, and partner feedback to enhance our support services. Requirements - Fluency in French and proficiency in English, both written and verbal. - Experience in partner support, customer service, or a related field is desirable. - Strong problem-solving skills and knowledge of IT systems. - Excellent communication and interpersonal skills. - Commitment to achieving high levels of customer satisfaction and fostering strong relationships. - Experience with CRM systems and support tools is advantageous. - Ability to thrive in a collaborative and fast-paced work environment. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Training - Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) - Health Insurance - Private Health Insurance - 2 Extra Salaries Per Year - And Much More...