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Norwegian Speaking Social Media Support Advisor -Remote in Greece

Patrique Mercier Recruitment By Nellie · Remote, NO

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Patrique Mercier Recruitment FR is excited to offer a fantastic opportunity for a Norwegian Speaking Social Media Support Advisor. This role is tailored for individuals who are enthusiastic about social media and dedicated to providing top-notch customer support to enhance user experience. As a Norwegian Speaking Social Media Support Advisor, you will be essential in building relationships with our clients' Norwegian-speaking audience. Responsibilities - Deliver exceptional support to Norwegian-speaking customers across various social media platforms, quickly addressing queries and resolving any issues. - Monitor social media interactions to ensure timely responses to comments, messages, and inquiries. - Proactively engage with customers to foster brand loyalty and enhance overall user experience. - Work closely with marketing and content teams to ensure alignment of communications with brand messaging. - Analyze user feedback and social media interactions to identify trends and suggest improvements. - Contribute to the creation of engaging social media content tailored for the Norwegian audience. - Stay informed about the latest social media trends and customer service best practices to enhance support strategies. Requirements - Fluent in Norwegian and English, with strong written and verbal communication skills. - Experience in social media support, community management, or customer service is preferred. - Thorough understanding of various social media platforms and user engagement techniques. - Excellent problem-solving skills and a strong commitment to customer satisfaction. - Ability to manage multiple tasks effectively in a fast-paced environment. - Familiarity with social media analytics tools is an advantage. - A proactive team player with a friendly attitude and a passion for delivering exceptional customer service. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Training - Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) - Health Insurance - Private Health Insurance - 2 Extra Salaries Per Year - And Much More...