IT Specialist (APPSW)

Join NIH as an IT Specialist Applications Software (APPSW) supporting clinical research IT systems. You'll plan and lead software testing, develop and execute test plans, identify and track defects, coordinate testing activities, and provide technical recommendations that help ensure reliable system releases supporting patient care and clinical research. Major duties: Plan and coordinate software testing activities for clinical research information systems, applications, integrations, releases, upgrades, and production changes. Review business, functional, and technical requirements and develop test plans, test cases, test scripts, test data, and testing criteria. Execute and document functional, integration, system, regression, performance, usability, and acceptance testing. Identify, document, track, and retest software defects and incidents to verify corrective actions and validate system changes. Evaluate test results and risks, communicate findings and testing status, and provide technical recommendations supporting release-readiness decisions. Prioritize testing assignments, coordinate testing resources, and provide technical direction to personnel supporting testing activities. Test clinical information systems, custom applications, system integrations, and software across multiple user platforms and environments. Participate in release-readiness and go/no-go discussions by reporting critical defects, testing risks, unresolved issues, and overall test status. Coordinate with developers and technical teams to validate corrective actions, perform retesting, and confirm that system changes meet established requirements. Qualifications: In order to qualify for a IT Specialist (APPSW), GS-2210 position, you must have IT related experience demonstrated by paid or unpaid experience obtained in either the private or public sector, and/or completion of specific, intensive training that demonstrates all of the following four competencies: 1. Attention to Detail - is thorough when performing work and conscientious about attending to detail; and 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; and 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; and 4. Problem Solving - identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In order to qualify for a IT Specialist (APPSW), GS-2210 position at the GS-12 grade level, if you meet the following qualification requirements: You must demonstrate in your resume at least one (1) year of qualifying experience equivalent to at least the GS-11 level in the Federal service obtained in either the private or public sector, performing the following types of tasks: 1) Reviewing business, functional, or technical requirements to identify testing needs and expected system behavior; 2) Developing and executing test plans, test cases, or test scripts for software applications using testing methods such as functional, integration, system, regression, performance, usability, or acceptance testing; 3) Identifying, documenting, and tracking software defects or incidents, including retesting corrected defects and validating that changes meet established requirements; 4) Preparing or coordinating test data, test environments, and testing activities associated with software releases, upgrades, or production changes; and 5) Communicating test results, defects, risks, and testing status to developers, project teams, customers, or other stakeholders. AND, you qualify at the GS-13 level, if you meet the following qualification requirements: You must demonstrate in your resume at least one (1) year of qualifying experience equivalent to at least the GS-12 level in the Federal service obtained in either the private or public sector, performing the following types of tasks: 1) Independently planning and coordinating software testing efforts across applications, projects, releases, upgrades, or production changes; 2) developing test plans, criteria, test cases, or test scripts within established testing methodologies based on system requirements, technical risks, and expected application behavior; 3) evaluating test results and software defects to identify risks, determine additional testing needs, and provide technical recommendations regarding release readiness; 4) prioritizing and coordinating testing assignments or resources and providing technical direction to other personnel supporting testing activities; and 5) tracking and communicating critical testing issues, coordinating retesting following corrective actions, and communicating testing status, risks, findings, and recommendations to technical teams, customers, project stakeholders, or management. You will receive credit for all experience material to the position, including experience gained in religious, civic, welfare, service, and organizational activities, regardless of whether you received pay. Do not copy and paste the duties or specialized experience from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. We may verify or assess your qualifications at any time. Inflated or unsupported qualifications may affect your rating. Any misrepresentation or material omission of facts may be sufficient cause to end further consideration of your candidacy. Persons listed as knowing your past accomplishments or experience in your application may be contacted for verification purposes at any time. Verification may, but need not, begin before receiving an offer. Preview application questionnaire before you apply: https://apply.usastaffing.gov/ViewQuestionnaire/13083048