Danish-speaking Customer Support Agent to Sofia, Bulgaria

Are you ready to take the next step in your career? If your answer is YES - Customer Experience sector! As a Customer Support Analyst in a Fintech Account with Danish and English you will be a part of a great team and all together will: - Provide solutions to questions/inquiries encountered in money transfer transactions or forward the issue to the relevant units - Provide timely reply and accurate information on the client's request - Assist customers through multiple channels, including phone, email, and chat - Identify and assess customers’ needs to achieve satisfaction Requirements As a candidate, you do not need to have experience in a similar role but you should be fluent in Danish and English - C1/B2-equivalent. Benefits Our client Offers: - Fully paid training - Stable job and career development opportunities - Attractive salary - Additional health insurance - 50+ benefits and services to choose from - Positive international working environment - Support and learning - Assistance with relocation for candidates residing outside Bulgaria