Danish Speaking Customer Support for Social Media -Remote in Greece

Patrique Mercier Recruitment FR is focused on connecting skilled professionals with engaging career opportunities. We are currently looking for a Danish Speaking Customer Support Representative for Social Media. This role is ideal for individuals who are passionate about social media and enjoy providing high-quality customer service to Danish-speaking users. Responsibilities - Provide outstanding customer support to Danish-speaking clients across various social media platforms. - Assist customers with inquiries, complaints, and product information via direct messages and comments. - Engage with the online community to foster positive relationships and brand loyalty. - Monitor social media channels for customer feedback and escalate issues when necessary. - Document user interactions and ensure accurate record-keeping in the CRM system. - Collaborate with marketing and product teams to relay customer suggestions and improve service offerings. - Stay updated on the latest social media trends and tools to enhance customer engagement strategies. Requirements - Fluency in Danish and English, both written and spoken. - Previous experience in customer service, preferably within social media or digital marketing. - Strong communication skills with a focus on building customer relationships. - Technologically savvy with a good understanding of social media platforms and tools. - Ability to work in a fast-paced environment while maintaining attention to detail. - Proficient in using CRM systems and standard office applications. - Flexibility to work varied hours, including evenings and weekends as necessary. Benefits - Private Health Insurance - Training & Development - Performance Bonus - 2 Extra Salaries Per Year Fully Paid Training - Fully Paid Relocation Package ( flight, transfer and hotel ) - Free Greek Lessons, discounts and other perks