Dutch Speaking Customer Service for Automotive industry -Remote in Greece

Patrique Mercier Recruitment FR is thrilled to announce an opportunity for a Dutch Speaking Customer Service Representative in the Automotive Industry. This position is perfect for individuals who are passionate about cars and committed to providing excellent support to Dutch-speaking clients in a fast-paced and dynamic environment. Responsibilities - Deliver exceptional customer service to Dutch-speaking customers via phone, email, and chat, addressing inquiries related to automotive products and services. - Assist customers with product information, order tracking, and general automotive inquiries. - Handle customer complaints with professionalism, ensuring timely resolution and customer satisfaction. - Maintain accurate and up-to-date knowledge of the company's product range, services, and promotions. - Document all customer interactions and maintain detailed records to facilitate ongoing service improvement. - Collaborate with internal teams to manage complex issues and ensure a seamless customer experience. - Provide feedback to management regarding customer concerns and potential service improvements. Requirements - Fluency in Dutch and English, both written and spoken. - Experience in customer service, preferably within the automotive industry. - Strong communication skills and a customer-focused approach. - Ability to troubleshoot issues and provide clear solutions to customers. - Proficiency in customer service software and Microsoft Office applications. - Detail-oriented with excellent organizational skills. - A genuine interest in the automotive industry and willingness to learn more about products and services. Benefits - Private Health Insurance - Training & Development - Performance Bonus - 2 Extra Salaries Per Year Fully Paid Training - Fully Paid Relocation Package ( flight, transfer and hotel ) - Free Greek Lessons, discounts and other perks