Dutch Speaking Customer Service for Manufacturing industry -Remote in Greece

Patrique Mercier Recruitment FR is thrilled to offer an exciting opportunity for a Dutch Speaking Customer Service Representative in the Manufacturing Industry. This role is designed for motivated individuals who are eager to provide exceptional support and assistance to Dutch-speaking clients while being part of a reputable organization. Responsibilities - Deliver excellent customer service to Dutch-speaking clients via phone, email, and chat, addressing inquiries related to manufacturing products and services. - Assist customers with order processing, product specifications, and delivery schedules. - Handle customer complaints efficiently, ensuring timely resolutions that uphold customer satisfaction. - Maintain detailed knowledge of company products, services, and industry trends to provide accurate information to clients. - Collaborate with production and logistics teams to facilitate smooth order fulfillment and resolve any operational issues. - Document all customer interactions accurately to support service improvement initiatives. - Build strong relationships with clients, encouraging trust and loyalty to the company's brand. Requirements - Fluency in Dutch and English, both written and spoken. - Previous experience in customer service, preferably within the manufacturing or industrial sector. - Strong communication and interpersonal skills. - Ability to resolve issues promptly and effectively. - Proficiency in customer service software and Microsoft Office applications. - Detail-oriented with exceptional organizational skills. - A proactive approach to customer service and a strong team player. Benefits - Private Health Insurance - Training & Development - Performance Bonus - 2 Extra Salaries Per Year Fully Paid Training - Fully Paid Relocation Package ( flight, transfer and hotel ) - Free Greek Lessons, discounts and other perks