Finnish Speaking Digital Store Consultant

Patrique Mercier Recruitment FR is a reputable recruitment agency located in Greece, dedicated to aligning talented professionals with prominent companies across diverse industries. We are searching for a Finnish Speaking Digital Store Consultant to join our dynamic team. In this essential role, you will engage with Finnish-speaking customers, providing comprehensive support and insights to enhance their digital shopping experiences. Your contributions will be instrumental in ensuring customer satisfaction and fostering successful online interactions. Responsibilities - Assist Finnish-speaking customers by responding to inquiries and offering expert guidance on the digital store's products and services. - Develop a robust understanding of the product offerings to effectively meet customer needs. - Conduct training sessions for customers on how to effectively navigate and use digital store platforms. - Collaborate with marketing and sales teams to formulate strategies aimed at increasing customer engagement. - Collect and analyze customer feedback to identify opportunities for enhancing the digital shopping experience. - Stay abreast of the latest trends in e-commerce and digital retail to provide knowledgeable recommendations. - Efficiently address customer issues or complaints related to the digital store experience. Requirements - Fluency in Finnish and English, both written and spoken. - Experience in customer service, sales, or consulting, particularly within the e-commerce or digital retail sector. - Strong knowledge of digital platforms and tools used in online retail. - Excellent communication and interpersonal skills, focused on fostering customer satisfaction. - Self-motivated and capable of working effectively in a fast-paced, remote working environment. - Proficient in CRM systems and the Microsoft Office suite. - Strong problem-solving skills with a proactive approach to customer care. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Training - Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) - Health Insurance - Private Health Insurance - 2 Extra Salaries Per Year - And Much More...