French Speaking Live Chat Gaming Advisor

Patrique Mercier Recruitment FR is thrilled to announce an opening for a French Speaking Live Chat Gaming Advisor. This exciting role is ideal for individuals who are passionate about gaming and thrive on providing exemplary customer support in a lively and interactive chat environment. Responsibilities - Engage with French-speaking customers through live chat, delivering prompt and professional assistance. - Address inquiries related to gaming accounts, promotions, and gameplay issues effectively and efficiently. - Inform customers about new game releases, features, and ongoing promotions. - Accurately log customer interactions in the CRM system for follow-up and record-keeping. - Collaborate with team members to enhance customer service experiences and overall satisfaction. - Gather and relay customer feedback to contribute to service improvement initiatives. - Stay updated on the latest gaming trends and company offerings to provide informed support. Requirements - Fluency in French and English, both written and spoken. - Experience in customer service or support roles within the gaming industry is a plus. - A strong enthusiasm for online gaming and familiarization with various gaming platforms. - Excellent communication and interpersonal skills, with a friendly and approachable demeanor. - Proficiency in using live chat software and familiarity with CRM systems. - Strong problem-solving skills and the ability to work effectively in a fast-paced environment. - Flexibility to work shifts, including evenings and weekends as required. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Training - Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) - Health Insurance - Private Health Insurance - 2 Extra Salaries Per Year - And Much More...