Greek Speaking Customer Service Specialist - Work in Sofia, Fully Paid Relocatio

Patrique Mercier Recruitment FR is actively looking for a Greek Speaking Customer Service Specialist to join our dynamic team in Sofia. This role offers a fully paid relocation package for the ideal candidate passionate about delivering exceptional customer support to Greek-speaking clients. Responsibilities - Respond promptly and professionally to customer inquiries in Greek via phone, email, and chat. - Provide detailed information about our products and services to clients. - Resolve customer issues and complaints efficiently while maintaining a positive attitude. - Document customer interactions accurately in the company’s CRM system. - Collaborate with internal teams to ensure a cohesive customer service experience. - Keep abreast of new product developments, policies, and procedures. - Engage in continuous training to improve skills and service quality. Requirements - Fluency in Greek and English, both written and spoken. - Previous experience in customer service or similar roles is preferred. - Excellent interpersonal and communication skills. - Ability to work independently and within a team environment. - Proficiency with customer support platforms and Microsoft Office. - Strong problem-solving skills and attention to detail. - Willingness to relocate to Sofia, with full relocation support provided. - A positive and professional approach to customer interaction. Benefits - Paid comprehensive training provided - Secure job with opportunities for career growth - Competitive salary - Extra health insurance options - Choose from over 50 benefits and services - Welcoming international work atmosphere - Ongoing support and learning opportunities - Bonuses for referring new employees - Financial assistance for relocation (including transportation, temporary lodging, rent support, and help finding a permanent home)