Italian Speaking Online Shopping Advisor -Remote in Greece

Patrique Mercier Recruitment FR is excited to offer a fantastic opportunity for an Italian Speaking Online Shopping Advisor. If you are passionate about e-commerce and provide exceptional customer service, this role is perfect for you. As an Online Shopping Advisor, you will help Italian-speaking customers navigate their shopping experience, ensuring satisfaction and fostering loyalty. Responsibilities - Assist Italian-speaking customers via chat, email, and phone with their online shopping inquiries and needs. - Provide product information, recommendations, and support throughout the purchasing process. - Handle inquiries related to order status, returns, and exchanges efficiently and professionally. - Identify customer needs and provide personalized solutions to enhance their shopping experience. - Stay updated on product offerings and promotions to provide informed recommendations to customers. - Document customer interactions accurately to maintain up-to-date customer records. - Collaborate with other departments to resolve issues and improve overall service quality. Requirements - Fluency in Italian and English, with excellent verbal and written communication skills. - Prior experience in customer support or online retail environments is preferred. - A strong interest in e-commerce and knowledge of current trends in online shopping. - Ability to engage customers warmly while providing effective solutions. - Proficient in using customer support tools and e-commerce platforms. - Strong organizational skills, with the ability to multitask and manage a high volume of inquiries. - Team player with a positive attitude and a commitment to delivering a great customer experience. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Training - Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) - Health Insurance - Private Health Insurance - 2 Extra Salaries Per Year - And Much More...