Norwegian Speaking Partner Support Consultant -Remote in Greece

Patrique Mercier Recruitment FR is an esteemed recruitment agency dedicated to connecting skilled professionals with remarkable job opportunities across Greece. We are currently seeking a Norwegian Speaking Partner Support Consultant to join our enthusiastic team. This role is ideal for individuals who are adept in customer service and fluent in Norwegian, focused on delivering high-quality support to our partners. Responsibilities - Provide exceptional support to Norwegian-speaking partners through various communication methods, including phone, email, and chat. - Manage partner inquiries and resolve service-related issues in an efficient manner. - Educate partners regarding product features and assist them in maximizing their use of our services. - Maintain detailed records of partner interactions, inquiries, and resolutions within our CRM system. - Collaborate closely with internal teams to escalate complex issues and formulate effective solutions. - Conduct regular follow-ups with partners to ensure their concerns are resolved and satisfaction is achieved. - Stay informed about product offerings, industry trends, and partner feedback to continuously enhance our support services. Requirements - Fluency in Norwegian and proficiency in English, both written and verbal. - Experience in partner support, customer service, or a similar position is preferred. - Strong analytical and troubleshooting skills with a solid understanding of IT systems. - Excellent communication and relationship-building abilities. - Dedication to customer satisfaction and proactive issue resolution. - Familiarity with CRM systems and support tools is an advantage. - Able to thrive in a fast-paced, collaborative work environment. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Training - Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) - Health Insurance - Private Health Insurance - 2 Extra Salaries Per Year - And Much More...