ServiceNow Developer (Remote - Mexico Only)

About Scalepex Scalepex is a dynamic services firm specializing in providing nearshore solutions for premium brands like Nike, Pepsi, Toyota, Virgin, and Walgreens. Our mission is to connect prominent market leaders with top-tier professionals from around the world, fostering collaboration, efficiency, and growth. Role Overview As a ServiceNow Developer at Scalepex, you will play a pivotal role in designing, developing, and implementing ServiceNow solutions that align with our clients' business objectives. You will collaborate with cross-functional teams to deliver high-quality, scalable, and maintainable solutions in a fully remote environment. Key Responsibilities - Design & Development: Customize and configure ServiceNow applications and modules, including Incident, Problem, Change, Knowledge, and Service Catalog. - Integration: Develop and maintain integrations between ServiceNow and other systems using REST/SOAP APIs. - Workflow Automation: Create and manage workflows, business rules, UI policies, and client scripts to automate processes. - Testing & Deployment: Conduct unit testing and support system testing and deployment activities. - Documentation: Maintain comprehensive documentation for configurations, customizations, and processes. - Collaboration: Work closely with stakeholders to gather requirements and provide technical solutions. Requirements Qualifications - Experience: Minimum of 3 years of hands-on experience as a ServiceNow Developer. - Technical Skills: - Proficient in JavaScript, HTML, CSS, and ServiceNow's proprietary scripting languages. - Experience with ServiceNow modules such as ITSM, ITOM, and CMDB. - Familiarity with ServiceNow IntegrationHub and Flow Designer. - Certifications: ServiceNow Certified System Administrator (CSA) is required; additional certifications are a plus. - Soft Skills: - Strong problem-solving and analytical skills. - Excellent communication skills in English. - Ability to work independently in a remote setting. Preferred Qualifications - Experience with Agile/Scrum methodologies. - Familiarity with ITIL processes and best practices. - Knowledge of ServiceNow Performance Analytics and Reporting. - Experience in developing custom applications on the ServiceNow platform. Benefits - Contractor scheme. - 100% remote.