Portuguese-Speaking Technical Support Analyst - BUD

Portuguese-Speaking Customer Support Specialist – Budapest Location: Budapest Work arrangement: Hybrid Employment type: Full-time Do you speak European Portuguese fluently and enjoy helping customers and solving problems? We are looking for Portuguese-speaking colleagues to join an international customer support team in Budapest. In this role, you will support customers of a well-known consumer technology brand and help them with product-related questions and everyday technical issues. What will you do? - Provide professional customer support in Portuguese - Assist customers with product-related questions and technical issues - Understand the customer's problem and guide them towards the right solution - Support customers with basic troubleshooting - Document customer interactions accurately in internal systems - Cooperate with other teams when further assistance is required - Ensure a professional and positive customer experience Requirements What are we looking for? - Fluent Portuguese language skills - Confident English communication skills - Strong communication and problem-solving skills - Customer-focused and patient approach - Interest in technology and willingness to learn - Ability to work independently and as part of an international team Previous experience in customer service, technical support, helpdesk or a similar role is an advantage. Benefits What can you expect? - Hybrid working arrangement in Budapest - International and multicultural working environment - Structured onboarding and training - Opportunity to use Portuguese and English on a daily basis - Experience supporting an international consumer technology brand - Long-term professional development opportunities Interested? If you speak Portuguese fluently and are looking for a new opportunity in Budapest, we would be happy to hear from you. Apply with your English CV and our recruitment team will contact you with further details.