Internal Account Manager (m/f/d)

Your mission Your profile Why us? We want you! This is not traditional Inside Sales. This is a strategic internal commercial leadership role. As an Internal Account Manager, you are the commercial brain behind your accounts. You think like an Outside Sales Executive but operate internally as a strategic partner, enabling scalable and profitable growth. Together with the Agent and Commercial Inside Sales, you take shared ownership for revenue, margin and long-term account positioning. The Agent opens the market. You make it profitable, scalable and strategically positioned. While Commercial Inside Sales will manage operational RFQs and daily execution, you define the commercial direction, pricing strategy and growth roadmap. You influence and drive – without formal hierarchical authority. Would you like to work in an international corporate environment where accuracy, personal responsibility, and teamwork are valued? Then join Fineline Global – one of the leading suppliers of printed circuit boards, electronic components, and modern energy storage systems (BESS). Responsibilities: You are accountable for the commercial performance of your accounts. - Own revenue development, margin performance and long-term profitability - Define and execute account strategy together with the Agent - Build structured growth roadmaps by identifying, prioritizing and converting the right opportunities - Analyze markets, competitors and customer dynamics - Analyze hit rate and quote follow-up effectiveness to detect patterns, connections and performance gaps - Define trends, understand market movements and translate them into strategic actions - Monitor industry news, policy shifts and external risks - Anticipate impact and adjust commercial direction accordingly - Lead the internal Scoreboard and account performance reviews - Define corrective actions when performance deviates - Lead negotiations beyond standard frameworks Growth means: - Expanding share of wallet - Strengthening customer positioning - Improving hit rate - Protecting and improving margins - Acting before change becomes risk You drive commercial performance based on insight, structure and accountability. You step in when topics move beyond daily execution and require senior commercial judgment. This includes: - Margin-sensitive or strategically relevant RFQs - Negotiations exceeding defined frameworks - Recurring operational issues becoming structural - Logistics or supplier instability affecting performance - Customer policy shifts impacting profitability You do not manage daily issues. You take ownership when impact becomes structural or commercially significant. You align departments and define corrective direction. This role does NOT include: - Processing routine RFQs - Daily order follow-up - Customer service tasks - Administrative support functions About us Fineline Global is a leading global provider of PCB technology and supply chain solutions. With more than 10 offices worldwide and over 130 million circuit boards delivered every year, we support more than 3,000 customers globally in bringing innovative technologies to life. But even more than what we do, we are proud of our people and their talent. Our employees are at the heart of everything we do. At Fineline, you benefit from the opportunities of a large multinational company while enjoying the friendly and personal atmosphere of a local team. You will work in a truly global environment while being part of a supportive and collaborative workplace. We believe that sustainable success is built together. That’s why we actively invest in your personal growth, professional development, and long-term career. Despite our diversity, we all share the same connection — the “Fine Line” that brings us together and defines who we are as a company. Join Fineline Global – we’re looking forward to meeting you. What is a PBC?