West Regional Manager

Regional Manager – Western Region Reports to: Director of Field Services Location: Western United States Employment Type: Full-Time, Exempt (Salaried) Work Arrangement: 80–90% Remote Travel: Up to 20% Salary Range: $70,000–$80,000, based on location and experience Bonus Potential: Up to $2,000 quarterly, based on operational performance Position Overview ID Plans is seeking a Regional Manager to lead a team of 12–18 Field Data Specialists (FDS) across the Western Region. This role oversees daily field operations, project completion, quality standards, employee performance, and operational efficiency. The ideal candidate is a proactive leader who drives accountability, develops employees, and ensures consistent execution across a geographically dispersed team. Key Responsibilities - Lead, coach, and manage 12–18 Field Data Specialists to achieve productivity, quality, and operational goals. - Conduct biweekly one-on-one meetings, provide performance feedback, and complete annual reviews. - Monitor daily project schedules, submissions, completion rates, and quality metrics. - Review and approve timesheets and travel expenses in accordance with company policies. - Prepare daily operational reports and communicate performance, challenges, and opportunities to leadership. - Collaborate with Logistics, CAD, and QA teams to resolve field-related issues. - Address performance concerns and ensure accountability to company standards. - Maintain accurate compliance records and complete required HR documentation. - Conduct field visits annually or as needed to support employee development and operational performance. - Serve as a subject matter expert on field processes, tools, and standards. - Partner with HR and Finance on employee matters, including workers' compensation. - Support operational improvement initiatives and perform other duties as assigned. Required Skills & Qualifications - Strong leadership skills with the ability to manage and motivate remote field employees. - Sound operational judgment and ability to resolve field challenges. - Experience evaluating employee performance and driving accountability. - Excellent communication, organizational, and problem-solving skills. - Proficiency with Microsoft Outlook, Excel, CRM systems, and mobile technology. - Ability to travel and work in field-based environments as needed. Preferred Qualifications - Experience in field operations, team leadership, or a related operational role. - Prior experience as a Field Data Specialist, Regional Manager, or similar position. - Knowledge of mapping, surveying, floor plans, site plans, or blueprints. - Bachelor's degree preferred. Key Performance Measures Success in this role will be evaluated based on: - Project Submissions: Timely daily and weekly project completion. - Quality: Defect rates below 3.0 for RPM and 1.0 for ID360. - Scheduling: Reschedule rates below 5%. - Revisits: Zero or minimal project revisits. - Team Performance: Strong employee engagement, accountability, and morale. - Compliance: Accurate and timely payroll, expense approvals, and operational reporting. Benefits - Remote work flexibility - Medical, dental, and vision insurance - 401(k) with company match - Paid time off - Quarterly bonus opportunity Physical Requirements With or without reasonable accommodation, this position requires occasional travel; prolonged sitting, standing, or walking; daily computer and mobile device use; repetitive typing; effective communication; and occasional lifting of up to 5 pounds.