Travel Support Specialist – Client Services

Job Title: Travel Support Specialist – Client Services Location: Remote About the Role We’re hiring a Travel Support Specialist to assist with client communications, itinerary updates, and travel issue resolution. If you enjoy problem-solving and providing white-glove service, this is the perfect role for you. Responsibilities: - Respond to client inquiries about existing or upcoming trips. - Resolve travel issues (delays, cancellations, schedule changes) in real time. - Communicate with airlines, hotels, and tour providers to make changes. - Confirm itinerary details, send reminders, and provide travel tips. - Document interactions and maintain client records in our CRM system. Requirements: - Previous experience in a travel agency or customer support role. - Strong attention to detail and excellent communication skills. - Ability to work flexible hours, including evenings or weekends if needed. - Tech-savvy and comfortable using booking platforms and CRMs. Why Work With Us? - Remote work and flexible schedule. - Growth path into full-time travel advisor or team lead roles. - Travel discounts and ongoing professional development.