Employee Relations Coordinator (Field)

Employee Relations Coordinator (Field) TW Constructors (TWC) Full Time Haskell, TX About Us: TW Constructors has provided the best in design/build construction, interior renovation, and construction management to companies in the St. Louis market and Nationwide for over 20 years. As a result, we are ranked the 2nd largest Minority Owned Business Enterprise in the St. Louis metropolitan area. TW Constructors takes pride in providing clients with superior service through the entire construction process. From project concept, through inception and development and into the project completion and occupancy, TW Constructors manages and supports all aspects of the project including budgeting, estimating, scheduling, planning, and construction. We will be there to support our clients as long as they need our support. TW Constructors is building more than state-of-the-art facilities, we are building and supporting our clients and their communities. The Role TW Constructors is seeking an Employee Relations Coordinator (Field) to serve as the primary on-site HR contact for our non-union field workforce. Working from construction field offices and trailers, you will help employees navigate workplace concerns, support fair and consistent treatment, and connect field operations with Corporate Human Resources. You will also coordinate craft labor intake and required onboarding documentation. This role requires someone who can listen without judgment, handle difficult conversations professionally, and maintain accurate records while working in a busy construction environment. Responsibilities Employee Relations and Investigations - Serve as an approachable, objective contact for concerns involving working conditions, employee conflicts, unfair treatment, and policy violations. - Receive and document complaints, escalating serious concerns promptly to the Corporate HR Director. - Conduct workplace investigations under Corporate HR’s direction, including interviews, evidence gathering, and factual written reports. - Handle sensitive information discreetly, sharing it only as needed to address the matter. - Follow up on concerns and corrective actions, including potential retaliation concerns. Conflict Resolution and Leadership Support - Help resolve employee conflicts before they affect safety, teamwork, or productivity. - Coordinate with appropriate leadership when concerns involve subcontractor personnel. - Coach Foremen and Superintendents on performance documentation, employee communication, and corrective action consistent with company policy. - Maintain regular visibility on the jobsite to build relationships and identify concerns early. - Partner with Safety, Operations, and Corporate HR to address workforce issues. Craft Labor Intake and Compliance - Coordinate craft employee intake with Recruiting, HR, Payroll, Safety, and field leadership. - Collect and track required new-hire paperwork, policy acknowledgments, and onboarding records. - Support employment eligibility verification through company-approved procedures. - Identify missing documentation and communicate outstanding requirements before employees begin assigned work. - Maintain accurate, organized employee records. - Direct payroll, benefits, leave, and accommodation questions to the appropriate corporate resource. Qualifications - Three or more years of HR or field administration experience with substantial employee relations and conflict-resolution responsibilities. - Experience supporting a non-union construction, manufacturing, or heavy industrial workforce. - Experience conducting objective workplace investigations and preparing clear, factual reports. - Working knowledge of employment requirements involving equal opportunity, harassment, discrimination, retaliation, wage and hour practices, leave, and accommodations. - Strong listening, communication, organizational, and conflict-resolution skills. - Ability to remain objective, exercise sound judgment, and manage sensitive information. - Proficiency with Microsoft Office and employee recordkeeping systems. - Bachelor’s degree in Human Resources, Business Administration, or a related field preferred; equivalent relevant experience will be considered. - SHRM-CP or PHR certification preferred. Work Environment: This position works on-site from construction offices and trailers and requires regular walking through active construction areas, exposure to varying weather conditions, and use of required personal protective equipment. The schedule will align with the assigned project’s needs. Why TW Constructors: TW Constructors is committed to an inclusive and safe work environment that makes people feel connected and reach their full potential. We work with people that are committed to a diverse and welcoming environment that all can feel connected and see themselves represented at every level of our Company. We strive to be Leaders in the communities that we do business. We are one of the fastest growing construction firms in the nation, and continue to grow year after year. If You are set to take your career to the next level… Come join the TW CONSTRUCTORS TEAM! Career Growth • Take on challenging design/build projects in commercial and industrial construction. • Opportunities for advancement through mentorship and hands-on learning. Comprehensive Benefits • Health, dental, and vision coverage • 401(k) match • Life insurance • Additional benefits for employees and their families Headquarters Perks • In-office gym • Personal training sessions • Yoga classes • Massage therapist • Game room Company Culture • Collaborative, innovative, and people-centered • Strong focus on safety, work-life balance, and professional development • Team activities and wellness programs supporting both physical and mental health TW Constructors is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. TW Constructors is a background screening, drug-free workplace. Both of these requirements will be partial determination of final result in hiring. TW Constructors does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of TW Constructors without a prior written search agreement will be considered unsolicited and the property of TW Constructors. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.