General Service Assistant

At Aramark, we empower our people to create experiences that matter. We share a passion for hospitality, it's at the foundation of everything we do. We believe a career should develop your talents, fuel your passions, and empower your professional growth. No matter what you're pursuing, we can help you reach your full potential. Every day presents a new challenge and opportunity to discover something new about yourself. Aramark UK are currently recruiting for a General Service Assistant to join our team at Darlington, DL3 0UR. This is a fantastic opportunity for a hardworking and reliable individual looking to develop their experience within a busy catering and hospitality environment. This is a temporary position until 03/03/2027, offering a great opportunity to join a supportive team and play a key role in delivering excellent customer service. Job Description As a General Service Assistant, you will support the day-to-day operation of the catering service, assisting with food service, customer care, cleaning and general operational duties. You will help ensure customers receive a first-class experience while maintaining the highest standards of cleanliness, food safety and professionalism. Key responsibilities include: • Serving food and beverages to customers in line with company standards • Providing excellent customer service and responding to customer enquiries • Preparing basic food items and assisting with food service • Operating tills and processing payments accurately • Replenishing stock and maintaining food and beverage displays • Cleaning catering facilities, equipment, crockery and cutlery • Maintaining cleanliness in front and back of house areas • Following food hygiene, health & safety and company procedures at all times • Supporting the wider team with day-to-day operational activities What's in it for You? • £12.72 per hour • 20 hours per week • Temporary position until 03/03/2027 • Monday to Thursday: 3:00pm - 7:00pm • Friday: 2:00pm - 6:00pm • Access to our Employee Benefits app: online GP, Employee Assistance Scheme, and hundreds of discounts (including supermarket savings and weekend treats) • Company pension contributions • Life assurance • Generous holiday entitlement with the option to buy more • Excellent training and development opportunities • Apprenticeship schemes available • Fantastic career progression opportunities, as we LOVE to promote from within • Be part of a talented and supportive team • Strong customer service skills and a friendly, approachable manner • Good communication and interpersonal skills • Ability to work effectively as part of a team • A positive and proactive approach to work • Ability to work in a fast-paced environment • Good attention to detail and commitment to high standards • Previous experience within catering, hospitality, retail or customer service is desirable • Experience operating tills and handling cash would be advantageous • Willingness to learn and undertake training as required Employment is subject to satisfactory right to work checks. At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident Employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey. We are an Armed Forces Friendly organisation and proud signatory of the Armed Forces Covenant. We welcome applications from veterans, service leavers, cadet forces adult volunteers, reservists and military families. For roles requiring security clearance, any offer of employment will be conditional upon the successful completion and maintenance of the required level of security clearance. Applicants must meet the relevant eligibility and residency requirements applicable to that level of clearance. We are committed to safeguarding and promoting the welfare of children and young people, and we expect all employees and workers to share this commitment. Where relevant to the role, safer recruitment checks will apply, including references and an enhanced DBS check in line with Keeping Children Safe in Education (KCSIE). We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any adjustments or have any questions, please reach out to our recruitment team – careers@aramark.co.uk Join us in fostering a workplace where everyone can achieve their full potential. All applications will be treated in the strictest confidence.