Billing Operations Specialist (with night shifts)

We’re looking for a Billing Operations Manager to join our team. If you’re ready for new challenges in a dynamic and fast-paced environment, this could be the perfect role for you. For someone who is analytical, proactive, and excited by the world of financial operations. 0.5+ years in financial industry · Integrations · Billing Systems · Excel · English B2+ · Analytical Skills What you’ll do: • Perform daily, weekly, and monthly monitoring of Operational KPIs; • Analyse data, identify any anomalies, errors, or deviations affecting the system, and proactively troubleshoot issues; • Provide efficient routing and flow management for maximum efficiency and processing speed; • Understand financial service workflows, existing monitoring, analysis, and back-office tools; • Collaborate with other departments across the company, including product development and technical support; • Systematic preparation of reports in Tableau to monitor key operational indicators; • Develop and implement improvements to monitoring processes and operations to increase efficiency and reduce risk. Your expertise: • 0.5+ years of experience in financial industry; • Understand financial service workflows, third-party integrations, user journeys, and system interactions; • Confident with processing financial information; • Ability to work effectively with billing systems and monitoring tools (Kibana, etc); • Excellent communication skills with external partners and service providers; • Advanced Excel and other MS Office software user; • English from upper-intermediate level; • Initiative and proactive approach; • High level of independence and ability to take responsibility. It would be great if you also have: • Experience in analytical tools (e.g.Tableau). Life at Emergine: Stay Supported - 100% paid sick leave - 21 working days of paid vacation - Medical support for office and remote employees - Benefits Cafeteria including sports, gym, healthcare, dental care, psychological support, wellness and learning. Work Without Borders - International team - Global collaboration - Flexible work models depending on the role - Remote, hybrid or office-based setup depending on the position Grow Through Motion - PDP and career development plans - Regular feedback sessions - Leadership opportunities - Continuous professional development - Knowledge-sharing sessions - Management development initiatives Create Real Impact - Ownership from early stages - International projects - Complex and meaningful challenges - Collaborative management - Open communication - Low bureaucracy - Space for initiative and innovation Hiring process: HR Interview · Interview with Team Lead · Reference check · Job Offer Відгукнутись на вакансію