Senior Director, Operations Support

Application close date: 11/18/2026 At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We’re working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight! This role is part of Blue Origin Operations, which is comprised of Integrated Supply Chain, Test Operations, Safety, Quality, and Mission Assurance. This includes Manufacturing and Supply Chain support across all Blue Origin facilities. Senior Director, Operations Support The Mission Blue Origin is building something new from the ground up — a high-growth, greenfield program targeting full-rate production by the end of this decade. This role exists to make sure the factory never waits on material. As Senior Director, Operations Support, you will lead the supporting functions that make rate production possible — Supply Chain, Logistics, Warehousing, and Materials and Production Control — through the leaders who run them. You are accountable above all for a single outcome: material is available, qualified, and at the point of use when the build plan calls for it. This role reports to Operations leadership and partners closely with Manufacturing and Value Stream leaders, Quality, Engineering, Finance, Program leadership, and Field Service organization. What You'll Own Organization Leadership · Lead a multi-function support organization through subordinate leaders spanning Supply Chain, Logistics, Warehousing, and Materials and Production Control · Own hiring, performance, succession, and professional development across all functions; build the bench as the organization scales · Establish the operating model for AI-enabled support functions; define where automation replaces traditional roles and where human judgment is irreplaceable · Set a single set of operating metrics across functions that do not currently share one · Own safety performance across the support organization in partnership with EHS, including warehouse and material handling, heavy-haul, and work at supplier sites Material Availability to Rate · Own material availability as a committed program output: clear-to-build performance against the production plan, not shortage reporting after the fact · Own the master production schedule interface, MRP integrity, inventory strategy, and buffer policy across raw material, purchased parts, and work in process · Establish shortage escalation and recovery processes that resolve constraints rather than document them · Balance allocation between new build and sustaining demand when the two compete for the same parts Supplier Development and Readiness · Own supplier readiness to rate: capacity commitments, tooling, first article and production part approval, and run-at-rate validation ahead of ramp milestones · Direct the supplier development roadmap for a largely net-new supply base, domestic and international · Intervene directly on suppliers that will not make rate, including recovery plans, resourcing decisions, and on-site development · Own total cost of supply in partnership with Finance: direct material, tooling, logistics, and cost-to-serve Logistics, Warehousing, and Material Flow · Own inbound and outbound logistics, including heavy-haul and project cargo for large assemblies, and international trade compliance · Own warehousing, receiving, kitting, and point-of-use delivery for new build and spares · Establish the logistics and packaging strategy for delivering finished units Cross-Functional and Executive Engagement · Represent material readiness in executive program reviews; communicate risk clearly and early, with a recovery position · Partner with Engineering on design-for-manufacturability, design-for-affordability, and configuration maturity ahead of release · Partner with the field organization on spares provisioning, repair loops, and warranty findings · Define support-function requirements for ERP and AI tooling and partner with the technology team on implementation Your First 12 Months Success at the one-year mark looks like: · Functional leaders in place for Supply Chain, Logistics, Warehousing, and Materials and Production Control, with remaining seats filled or in active search · A single set of operating metrics live across the support functions, led by clear-to-build performance against the production plan · Supplier readiness plan baselined for long-lead and critical items, with run-at-rate dates committed ahead of ramp milestones · Allocation rules agreed for when new build and sustaining demand compete for the same parts, with shortages escalated ahead of the build rather than at the line What We're Looking For You need to bring: · 15+ years of progressive operations experience, including 5+ years leading through subordinate managers or directors · Direct ownership of at least two of the following functions at scale: supply chain, quality, logistics, warehousing, or materials and production control · Demonstrated accountability for material availability in a production ramp - a track record of holding a build plan together, not only reporting against it · Experience taking a technically complex product from new product introduction into rate production, including supplier qualification and run-at-rate · Experience presenting operational readiness and risk to senior executive audiences · Comfort operating in ambiguous, fast-moving environments where the organization, the supply base, and the production system are being defined in parallel · Genuine curiosity about AI-enabled workflows and a willingness to build without traditional support structures · Bachelor's degree in Engineering, Supply Chain, Operations, or a related field · Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum Even better if you have: · Master's degree or MBA · Experience supporting both new build and sustaining or aftermarket demand under one organization · Aerospace, defense, turbomachinery, or other high-consequence hardware background · Greenfield site or new factory startup experience · Lean, Six Sigma, or ASQ certification (CQE, CQM, Black Belt) · International trade compliance depth (export control, FTZ, duty drawback) · Familiarity with Coupa, Costpoint, SAP, or similar procurement and ERP systems Culture Statement Don’t meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Export Control Regulations Applicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Background Check - Required for all positions: Blue’s Standard Background Check - Required for Certain Job Profiles: Defense Biometric Identification System (DBIDS) background check if at any time the role requires one to be on a military installation - Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs. and/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification (obtained before onboarding), Road Test, Hours of Service, Drug and Alcohol Testing, vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training. - Required for certain Job Profiles: Ability to obtain and maintain Merchant Mariner Credential, which includes pre-employment and random drug testing as well as DOT physical Benefits - Benefits include: Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program. - Stock Options for all regular employees (working at least 20 hours/week) - Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays. - Dependent on role type and job level, employees may be eligible for benefits and bonuses based on the company's intent to reward individual contributions and enable them to share in the company's results, or other factors at the company's sole discretion. Bonus amounts and eligibility are not guaranteed and subject to change and cancellation. Please check with your recruiter for more details. Equal Employment Opportunity Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws, including the Washington Fair Chance Act, the California Fair Chance Act, the Los Angeles Fair Chance in Hiring Ordinance, and other applicable laws. For more information on “Know Your Rights,” please see here. Affirmative Action and Disability Accommodation Applicants wishing to receive information on Blue Origin’s Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us at EEOCompliance@blueorigin.com. Please note this is a publicly managed inbox. Please do not include any personal medical information in your request.