VP, Compliance (Global Financial Intelligence Unit)

Our Compliance Governance team is responsible for ensuring that our organization complies with applicable laws, regulations, and industry standards. You will be part of the core compliance team in establishing policies & advisory, procedures, and controls to monitor and enforce compliance, and play a critical role to mitigate regulatory risks. About the role We are seeking an experienced, hands-on strategic and operational leader to head the Financial Intelligence Unit (FIU) globally across every jurisdiction where Crypto.com operates. This role owns the end-to-end global financial crime transaction monitoring and investigation lifecycle, functioning as an integrated process chain spanning strategy, policy and procedure design, transaction monitoring rules design and management, transaction monitoring technology, Level 1 quality and SLA governance, Level 2 complex investigations, risk mitigation decisions, and SAR/STR filings across sanctions, AML/CFT, fraud, and complex fiat/crypto typologies. You will set the global strategy, policies, and implementation procedures; continuously adapt the program to evolving financial crime risks; and assess Crypto.com’s overall transactional financial crime risk posture. Combining deep financial crime expertise with rigorous operational and process discipline, you will directly lead the global rules design, transaction monitoring, investigations, and SARs teams across North America, EMEA, and APAC, while exercising functional oversight over Level 1 alert operations by setting their procedures, monitoring their SLAs, and governing their output quality. You will own our transaction monitoring platforms, maintain real-time operational dashboards, and remain directly involved in complex casework, data analysis, and written work product. Additionally, the role includes interfacing with regulators during examinations and supporting law enforcement and financial intelligence unit engagements. Reporting to the SVP, Compliance in the US, you will partner closely with regional compliance teams, Operations, Data, and Product leadership to keep Crypto.com’s defenses ahead of emerging threats. Key Responsibilities Global FIU Strategy & Operating Model - Define and own the multi-year global FIU strategy, target operating model, and investigative standards, aligned to the firm’s licensing footprint, product roadmap, and regulatory risk appetite. - Manage the full transactional financial crime process chain, from rule design and alert generation through triage, escalation, investigation, risk mitigation, and SAR/STR reporting, ensuring global consistency with appropriate local tailoring. - Continuously assess Crypto.com’s overall financial crime posture from a transactional risk perspective, proactively adapting rules, workflows, and controls to evolving money laundering, sanctions evasion, fraud, and terrorist financing typologies. - Chair the global transaction monitoring Committee; arbitrate cross-regional conflicts on investigative approach, thresholds, and escalation to senior management. - Own the global FIU budget, headcount plan, vendor strategy (blockchain analytics, case management, data providers), and capacity forecasting across regions. Transaction Monitoring Tooling, Rules Design & Operational Governance - Own the firm’s global transaction monitoring tools, blockchain analytics platforms, and case management systems, partnering with Engineering, Data Science, and Product to design, tune, validate, and optimize rule sets and detection logic. - Exercise functional oversight of Level 1 alert operations, setting their standard operating procedures (SOPs), defining escalation criteria, monitoring SLA posture, and governing disposition quality. - Establish, track, and enforce strict operational SLAs across all tiers of alert review, investigation, and regulatory filing; ensure executive and operational dashboards are accurate, real-time, and actively used to manage throughput, backlog, and risk. - Drive continuous improvement in alert efficiency and investigative automation, integrating blockchain analytics directly into workflows and participating in testing and validation. Investigations, SAR/STR Oversight & Regulatory Interface - Own end-to-end oversight of complex Level 2 / escalated investigations and global SAR/STR filing quality; set the standard for investigative rigor, narrative quality, and evidentiary support across jurisdictions (FinCEN, FINTRAC, NCA, MAS, AUSTRAC, FIU.net and equivalents). - Personally lead and conduct the firm’s most sensitive and high-profile investigations — sanctions evasion, terrorist financing, large-scale fraud, market abuse, and nation-state / DPRK-linked activity — and brief the CCO, executive leadership, and board as required. - Oversee and directly contribute to the firm’s blockchain analytics and transaction monitoring investigative capability using blockchain analytics tools, including typology development, detection logic feedback loops, and darknet/ransomware/mixing/unhosted-wallet coverage. - Build, lead, and develop a high-performing global transaction monitoring, investigations, and SARs organization across North America, EMEA, and APAC while maintaining direct, hands-on involvement in case reviews, data analysis, and operational execution. - Support license applications, regulatory examinations, and industry working groups with authoritative investigative evidence and program documentation. - Represent Crypto.com externally with regulators, external partners,, industry working groups, Egmont Group engagements, and support license applications and examinations Qualifications Required - 12+ years in financial crime compliance, with at least 5 years in senior leadership roles running multi-jurisdiction investigations or FIU functions at a regulated financial institution, fintech, or crypto platform. - Demonstrated ability to combine senior leadership with hands-on execution. This role requires direct contribution to delivery in addition to team management and delegation. - Deep, hands-on expertise in AML/CFT and sanctions investigations, including direct ownership of SAR/STR filing programs across at least two of the US, EU/UK, and APAC regimes. - Demonstrated command of blockchain analytics and virtual-asset typologies (darknet markets, ransomware, pig-butchering scams, unhosted wallets, mixers, chain-hopping, OTC brokers). - Track record of direct engagement with regulators, law enforcement, and financial intelligence units on financial crime matters, examinations, and complex casework. - Strong operational and analytical judgment: able to structure ambiguous problems, manipulate data, and synthesize board- and regulator-grade reporting. - Excellent written and verbal communication; able to translate complex crypto and financial crime issues for technical and non-technical audiences, including executive leadership. Preferred - Professional certifications such as CAMS, CFE, CFCS, or specialized blockchain compliance certifications (e.g., CCAS, CRC). - Prior experience as a Money Laundering Reporting Officer (MLRO), BSA Officer, or deputy FIU head at a crypto exchange, payments firm, or global bank. - Familiarity with enterprise case management, GRC, and transaction monitoring platforms, and with data/analytics tooling used to drive investigative automation. What success looks like over the first 12 months - A unified global FIU operating model in place; defined investigation standards, escalation paths, and QA framework adopted consistently across regions. - SAR/STR filing quality demonstrably improved: measurable uplift in QA scores, regulator feedback, and reduction in late or remediated filings. - Regulator and law-enforcement engagement running as a coordinated, global motion; no region operating in isolation on sensitive matters. - FIU talent bench strengthened: regional Head of FIU structure in place, critical single-point-of-failure risks mitigated, and training/upskilling program live for investigators. Life @ Crypto.com Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. Aspire career alternatives through us - our internal mobility program offers employees a new scope. Are you ready to kickstart your future with us? Benefits Competitive salary Attractive annual leave entitlement including: birthday, work anniversary Work Flexibility Adoption. Flexi-work hour and hybrid set-up Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. Work Perks: crypto.com visa card provided upon joining Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. About Crypto.com: Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted.