Image Engineer-Windows 11 Imaging with Powershell Scripting

JOB DESCRIPTION: We are looking for Image Engineer with 6-8 years of experience. Required Skills : Windows 11 Imaging with PowerShell scripting Windows Image Creation - Develop and maintain standardized Windows OS images for desktops and laptops. - Automate provisioning of Windows 10 and Windows 11 for hardware devices using OEM images released by the respective vendors. - Use Microsoft tools like Microsoft Deployment Toolkit (MDT), Windows ADK, and SCCM for image creation and re-deployment to target a single or group of pcs. - Creating WinPE, ADK and Boot image for the new image releases to update the image and pxe settings. - Automate OS images using XML, PowerShell scripts and batch files to meet the requirements. - Maintain cross functionality of drivers based on the different hardware components is met and no issues during image deployment. - Once the image creation is completed, validate and document the image configuration and save the updates in share for future reference. - Create a ghost and full flash update image test deployment and redeploy the image to make sure we are not seeing any issues in the production deployment. - Delivered Level 3 support for image deployment issues, resolving problems in real-time and documenting changes to ensure fixes were integrated into subsequent base image releases. - Perform rigorous testing of the new image released by HP and Microsoft. - Coordinate with support teams to understand the required changes for the preload image & use PowerShell to create the required scripts. - Create preload image based on the request and install the required application in the image and capture the ghost and full flash update image. - Perform a security scan for the image before the image is released to production. - Update the images when new windows patches, security updates and Application version are released and test the image before releasing the production. SCCM/MECM Administration and Intune Integration - Design and configure SCCM architecture to maintain site hierarchy and site roles for successful image, application and patch deployments. - Maintain health of SCCM server, Client and distribution points and remediate if any issues are reported. - Perform Disaster recovery and backup testing for configuration manager. - Collaborate with the application support team to obtain installation instructions and necessary support files. - Facilitate the creation and configuration of applications based on provided documentation and resources. - Conduct thorough testing of applications in a pre-production environment to ensure functionality and stability. - Coordinate the release of applications to the production environment following successful validation and approval processes. - Using PowerShell and VBScript create new applications and customizations. - Collaborate with security and infrastructure teams to align patching schedules with organizational policies and minimize user disruption. - Manage and execute Windows patch deployments across all organizational endpoints using Microsoft Endpoint Manager (Intune). - Ensure devices enrolled in Intune receive patches only through update rings. - Create new update ring policy to configure the Quality/Feature update deferral/ - Setup the restart behavior and user experience settings. - Assign the update ring to the device groups and dynamic groups Azure AD groups for pilot and production devices. - Perform patch installation checks on test devices to ensure compatibility and detect potential issues. - Schedule and execute pre-production patch deployments using Microsoft Endpoint Manager/Intune to validate update stability before production rollout. - Generate and analyze compliance and installation reports to confirm successful deployment and identify anomalies. - For other devices, use SCCM/MECM to configure and deploy patches. - Download and validate deployment packages, ensuring all required updates are available and properly distributed to distribution points. - Monitor patch deployment status through Intune/SCCM/MECM reporting tools, troubleshoot failed updates, and ensure compliance across all managed devices. - Collaborate with support and infrastructure teams to address any issues found during pre-production testing. - Generate and analyze compliance and installation reports to confirm successful deployment and identify anomalies. - Create custom windows image deployment using task sequence and maintain OSD task sequence for new image deployment and in-place upgrades. - Monitor Application, OS & patch deployment compliance and troubleshoot if any failures. - Generate custom reports for application, package and patch deployment success. - Collaborate with other support teams like network and AD team to resolve issues. - Before performing configuration manager upgrade follow change request procedures for all servers and client changes. - Upgrade the configuration manager infrastructure when a new update is released by Microsoft and make sure all the servers and clients are updated post configuration changes and monitor site and backup health. - Identify the opportunities for automation and create new scripts to do the automation in deployment, patch and content distribution using PowerShell script. - When needed assist in enrolling devices in Autopilot via Microsoft Intune, if issues are seen during the image deployment. - Manage Autopilot provisioning and hybrid Azure AD join scenarios. - Enable automatic enrollment into Microsoft Intune for new pc setup. - Integrate imaging workflows with SCCM and Intune for new OS deployment. - Customize OOBE with company branding for default application installation, privacy settings, desktop customization and license terms. - Verify the hardware hash uploads and profile assignments based on the IDs. - Guide end users through the Out-of-Box Experience when setting up the image deployment. - Coordinate with end users to support login, setup, and connectivity issues once the image deployment is completed. - Monitor new device OS deployment status using enrollment status page for the successful image deployment. - Resolve common issues like network connectivity, login related issues and device registration problems through Intune. - If there are any errors reported in image deployment, then perform autopilot reset or refresh to begin the image installation again to see if that is fixing the issue. - Maintain accurate hardware records of device deployments and user interactions. - Once the OS installation is completed, assist with physical device tagging and inventory updates post-deployment. - Support devices repurpose, recovery, and retirement using Autopilot features. - When new driver or firmware is released, coordinate with hardware vendor to get the required information and perform testing in the test environment before releasing to the production environment. - Work closely with helpdesk and desktop support teams to align for any issues reported to share the break fix to fix the issues. - Create and maintain documentation for imaging creation procedures, standard practice that need to be followed while creating the image and troubleshooting guides if we face any issues. - Maintain SOPs, deployment guides, and technical documentation in the repository and share it whenever needed. - Provide Knowledge transfer when a new team member is joined. Linux Image deployment for POS Devices. - Build and maintain standardized Linux OS images for Lenovo POS devices. - When new hardware is released, we need to test the image is working fine on the hardware if any changes are needed then we need to create a new image and test the image before releasing it to production. - Use ghost application to test and redeploy the image created for the POS devices. - Use configuration files to run unattended installations using fewer manual efforts. - Test images in virtual and physical environments before production rollout. - Ensure post-deployment configuration aligns with organizational standards. Requirements Required Skills & Qualifications - Strong experience with Windows OS imaging tools (MDT, SCCM/MECM DISM, Sysprep, Ghost and FFU). - Proficiency in PowerShell and batch scripting. - Understanding of UEFI/BIOS configurations and PXE boot environments in Winpe. - Experience with endpoint management platforms (SCCM, Intune, Autopilot). - Knowledge of networking protocols and deployment over LAN/WAN. - Deep understanding of Windows Server, Active Directory, DNS, and Group Policy. - Experience with SQL and SCCM/MECM reporting. - Knowledge of networking protocols (TCP/IP), virtualization, and endpoint security. - Strong knowledge of Windows Autopilot and Intune. - Experience with device lifecycle management and cloud-based provisioning. - Experience in Linux image creation and deployment for POS devices.