KYC/CDD Team Lead

We are supporting a Financial Institution on the appointment of a KYC/CDD Team Lead to manage a team responsible for CDD checks, ensuring adherence to internal policy and regulatory standards across a high-volume financial markets environment. This mandate combines day-to-day team leadership with hands-on decision-making support, covering complex case guidance, quality control, MI reporting and stakeholder engagement across the business. The successful candidate will play a key role in driving performance, embedding process improvements and acting as an escalation point for risk and compliance matters. Responsibilities - Leading a team responsible for KYC/CDD checks, ensuring compliance with internal policies and regulatory requirements - Providing guidance on complex KYC/CDD cases and decision-making - Reviewing analyst decisions and providing constructive feedback, managing performance in a high volume environment - Ownership of workflow governance and quality control standards - Production and enhancement of MI reporting for senior management - Capacity planning and performance management - Stakeholder engagement across Compliance, Front Office and Operations globally - Identifying and escalating issues or risks requiring further supervision or senior management assistance in a timely manner - Identification and implementation of process improvements Requirements - Proven KYC/CDD and AML knowledge, with a strong understanding of relevant regulations - Proven experience leading a team within a financial services environment - Excellent communication skills, with experience managing teams in a fast-paced setting - Proven ability to review decisions and deliver constructive feedback - Confident stakeholder management skills across global functions - Strong understanding of FCA-regulated environments Benefits Hybrid working model with 3 days in office. Salary: to be discussed, competitive Contract length: initial 6 months