VIP Account Manager with English and Thai

About the Team We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers. Tasks: - Conduct proactive outreach to potential and existing VIP clients through calls, written communication, and internal CRM tools - Promote company products and services to high-value clients - Apply effective negotiation techniques to convert leads into long-term customers - Develop and implement initiatives to increase client satisfaction and retention - Build and maintain strong, long-term relationships as a trusted advisor - Monitor client activity and identify opportunities for growth and engagement - Maintain accurate records of client interactions in the CRM system Requirements: - English proficiency at B2 level or higher - Native or bilingual proficiency in Thai - Proven experience in the financial industry, preferably in sales, account management, or business development - High level of responsibility and professionalism when working with VIP clients - Strong communication, negotiation, and relationship-building skills - Result-oriented mindset and ability to work in a fast-paced environment What We Offer: - On-site work model in our brand-new office in Larnaca (Cyprus) or remote work model - Competitive remuneration - Professional courses: from Coursera to Harvard - Friendly, enjoyable and positive environment With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark. Join us today, and let's shape the future of fintech together! Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted. #LI-DK1