Dutch Speaking Customer Service for Construction industry -Remote in Greece

Patrique Mercier Recruitment FR is thrilled to offer an exciting opportunity for a Dutch Speaking Customer Service Representative for a leading company in the construction industry. This position is ideal for individuals who have a strong background in customer service and are eager to support clients in a dynamic and growing sector. Responsibilities - Deliver exceptional customer service to Dutch-speaking clients through phone, email, and chat communications. - Assist customers with inquiries related to construction products, services, and order management. - Provide detailed information about product specifications, availability, and pricing to ensure informed purchasing decisions. - Handle customer complaints and issues efficiently, demonstrating a commitment to customer satisfaction. - Coordinate with internal teams to resolve complex inquiries and provide effective solutions. - Document and track customer interactions and feedback to contribute to service improvements. - Stay informed about the latest developments in the construction industry to better assist clients. Requirements - Fluency in Dutch and English, both written and spoken. - Previous experience in customer service, preferably in the construction or related industries. - Excellent communication and interpersonal skills. - Strong problem-solving skills with the ability to work under pressure. - Proficiency in customer service software and Microsoft Office Suite. - Detail-oriented with strong organizational capabilities. - A proactive and positive attitude towards helping customers achieve their goals. Benefits - Private Health Insurance - Training & Development - Performance Bonus - 2 Extra Salaries Per Year Fully Paid Training - Fully Paid Relocation Package ( flight, transfer and hotel ) - Free Greek Lessons, discounts and other perks