Amazon Content Operations Intern

NYC - Hybrid Only Job Summary The Amazon Content Operations Intern will support the end‑to‑end management, optimization, and execution of digital content across Amazon product detail pages (PDPs), A+ Content modules, Amazon media placements and Brand Stores for Amorepacific brands. This role is designed for recent graduates and early-career professionals looking to build expertise in eCommerce content strategy, digital merchandising, and customer experience optimization. Working closely with the Content Operations Manager and cross-functional business partners, the intern will take responsibility for managing content workflows, supporting new product launches, optimizing content performance through data and customer insights, and delivering high-quality customer experiences across Amazon. Successful candidates will have the opportunity to gain hands-on ownership of high-impact projects. Principle Accountabilities - Assist in day-to-day content operations to ensure accuracy, consistency, and timely updates across Amazon brand assets. - Manage the upload, publication, and maintenance of PDP imagery, A+ Content modules, media placements, and - Brand Store assets to support new product launches and ongoing optimization efforts. - Ensure content aligns with brand guidelines, Amazon policies, and customer experience best practices. - Partner with the Amazon Content Operations Manager to develop creative briefs and content recommendations for PDP, A+ Content, and Brand Store enhancements. - Conduct quality assurance audits ahead of seasonal moments, product launches, and promotional events to ensure all content meets brand and platform standards. - Coordinate with content, marketing, account management, and agency partners to track project timelines, approvals, and deliverables. - Participate in cross-functional meetings with content, marketing, and account management teams to learn and better workflow processes. - Analyze SEO performance data and keyword trends using Vendor Central and other tools to inform content optimization strategies and improve product discoverability. - Evaluate customer reviews, search behavior, and feedback trends to identify opportunities to enhance product content, answer customer questions, and improve conversion. - Prepare insights, recommendations, and performance summaries for cross-functional stakeholders, helping drive data-informed content decisions. Key Experience and Skills - Bachelor's degree in Marketing, Business, Communications, Digital Marketing, Merchandising, or a related field - Strong interest in eCommerce, digital marketing, content strategy, or retail media. - Previous internship experience is a plus but not a must - Exceptional attention to detail with the ability to manage multiple priorities and deadlines. - Excellent written and verbal communication skills. - Experience working collaboratively in team environments, including academic, internship, or extracurricular settings. AMOREPACIFIC, US, INC is an equal opportunity and Affirmative Action employer. We actively seek to maintain a diverse work force, and AMOREPACIFIC US, INC therefore recruits qualified applicants without regard to race, color, religion, gender, national origin, age, disability, or Vietnam veteran status. Base Salary Range $18—$21 USD