IT Support Associate I

“We’re not in the shipping business; we’re in the information business” - Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. - 15,000 trained professionals - 250+ locations worldwide - Fortune 500 - Globally unified systems Responsibilities Include: The position is based at São Paulo main office with satellite offices in Guarulhos and Santos. There is a possibility to support multiple offices remotely across Brazil. Server room maintenance and administration (including backups) Automation & Innovation (including PowerShell) Procurement, Asset management, and Inventory Audio/visual equipment maintenance and troubleshooting Telecom administration and maintenance Administration of Expeditors Proprietary Applications Administration of 3rd Party Systems Capacity utilization and planning Helpdesk administration Training Disaster recovery & high availability Cybersecurity A Successful Applicant Will Exhibit: Effective written and verbal communication skills in English Time management and task prioritization (including project work) Collaborative mindset Knowledge of latest technologies and industry trends Commitment to company policies and controls Customer service skills Availability for after-hour incidents & implementations A sense of urgency Own vehicle available for travel between São Paulo, Santos, Guarulhos, and Campinas. Education and Experience: Bachelor’s Degree is mandatory IT Certifications considered a plus: CompTIA, Cisco, Microsoft, VMware, Linux Preferred IT helpdesk background Fluent English Speaking Expeditors offers excellent benefits Health Plan: Medical, Prescription Drug, Dental and Vision Employee Stock Purchase Plan Training and Personnel Development Program