IT Support

Welcome to Kanadevia Inova, a global innovation leader in the waste infrastructure space, where we believe in creating a sustainable future through technology and innovation. Transforming Waste into Value At Kanadevia Inova, we pride ourselves on being at the forefront of waste-to-X technology. We are not just waste managers; we are creators of value from what communities discard. Your role at Kanadevia Inova directly contributes to turning something once considered useless - waste - into something invaluable: energy, heat, hydrogen, fertilizer, and beyond. - Install and maintain workstation systems, servers, and network components. - Implement configuration specifications for systems and user interfaces. - Troubleshoot hardware, software, and network issues effectively. - Initiate escalation procedures for unresolved problems. - Coordinate vendor and consultant activities to ensure smooth operations. - Monitor and track hardware, software, and network availability and inventory. - Develop and maintain operations manuals, instructions, and checklists. - Assist users with procurement projects and solution implementations. - Create simple scripts and applications for user needs on workstations and mobile devices. - Act as a senior operational coordinator, supporting team priorities and providing guidance in the manager’s absence. - Bachelor’s degree in Technology, Computer Science, or Vocational Training (apprenticeship). - Proven 4+ years of experience in a similar senior IT role in a mid- to large-sized company (150+ users). - Experience managing third-party services. - Strong operational skills in fast-paced environments. - Excellent customer-facing and communication skills. - Knowledge of ITIL and process improvement methodologies. - Assertive, independent, and methodical work style. - Proactive thinker with strong analytical skills. - Ability to coordinate and guide team members without formal line management responsibility. - Fluent in English with good German language knowledge. We offer • Responsible challenge with diversified field of activity • Team-oriented working atmosphere in an international Company • Personal development opportunities through own Inova Academy • Opportunity to gain an insight into various technical disciplines • Excellent employment conditions • Attractive working place (central, good transport links) • Modern infrastructure For HR agencies: Please note that we do not accept applications coming from agencies. Thank you.