Medical Assistant - (Part-Time)

Medical Assistant – Part-Time Location: Dover, Delaware Position Type: Part-Time Department: Rural Health Hub Reports To: RN Program Manager FLSA Status: Non-Exempt About the Role Impact Life is seeking a compassionate and dependable Part-Time Medical Assistant to join our Rural Health Hub team in Dover, Delaware. The Medical Assistant supports day-to-day clinical operations and works as part of a multidisciplinary team to help provide timely, efficient, and low-barrier access to healthcare and support services for individuals and families throughout Kent County and surrounding rural communities. This position supports patient intake, vital signs, medical histories, health screenings, point-of-care testing, scheduling, referrals, medical supply management, and patient follow-up while working closely with the Nurse Practitioner, RN Program Manager, Certified Community Health Worker, and other members of the care team. Key Responsibilities - Assist with patient intake and accurately document demographic, health, and visit-related information. - Obtain and document vital signs and relevant medical histories within the scope of the Medical Assistant role. - Support health screenings and point-of-care testing as directed. - Prepare patients, examination areas, equipment, and supplies for healthcare visits and screenings. - Assist licensed clinical providers with patient flow and routine clinical support. - Promptly communicate patient concerns or abnormal findings to the appropriate licensed clinical provider. - Support scheduling of appointments, referrals, specialty care, and follow-up services. - Conduct patient follow-up as assigned to promote continuity of care. - Help patients navigate next steps related to appointments and referrals. - Maintain, organize, and monitor medical and clinical supplies. - Support infection prevention, equipment readiness, and safe clinical practices. - Maintain accurate and timely documentation in the Electronic Health Record (EHR). - Collaborate with clinical, recovery support, and community-based team members. - Maintain patient confidentiality and comply with applicable privacy requirements. Requirements Required Qualifications - High school diploma or equivalent. - Completion of a Medical Assistant training or education program. - Ability to accurately obtain and document vital signs, medical histories, and other patient information within the scope of the role. - Ability to maintain confidentiality and appropriately handle protected health information. - Strong communication, organization, customer service, and documentation skills. - Ability to work effectively as part of a multidisciplinary healthcare team. - Ability to perform assigned clinical and administrative responsibilities within the scope of the position. Preferred Qualifications - Current Medical Assistant certification or credential. - Previous experience in a medical office, primary care, community health, outpatient, rural health, or other healthcare setting. - Experience with patient intake, vital signs, health screenings, point-of-care testing, scheduling, referrals, or patient follow-up. - Experience working with individuals with substance use disorders, behavioral health needs, or barriers to healthcare access. - Experience using Electronic Health Records (EHR). What We're Looking For We're looking for someone who is organized, detail-oriented, compassionate, and comfortable working in a community-based healthcare environment. The ideal candidate can help create a welcoming and efficient experience for patients while supporting clinical providers and maintaining accurate documentation, confidentiality, and appropriate professional boundaries. Benefits Impact Life offers eligible employees a comprehensive benefits package, including: - Medical, dental, and vision insurance - 401(k) and Roth 401(k) retirement options - Paid time off - 11 paid holidays annually - Training and professional development opportunities - Wellness resources